Privacy Policy
Your privacy matters to us at elythravicon
Introduction
elythravicon ("we," "us," or "our") operates elythravicon.sbs, providing financial reporting services for investors across Australia. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
This Privacy Policy explains our practices regarding personal information we collect from users of our financial reporting platform. By using our services, you agree to the collection and use of information in accordance with this policy and Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information We Collect
Account Information
When you create an account, we collect your name, email address, phone number, and company details. This helps us provide personalized financial reporting services.
Financial Data
We collect investment portfolio information, financial preferences, and reporting requirements you provide to generate customized investment reports.
Usage Information
We automatically collect information about how you interact with our platform, including pages visited, features used, and time spent on different sections.
Technical Data
IP addresses, browser types, device information, and operating system details are collected to ensure platform security and optimize performance.
How We Use Your Information
- Generate personalized financial reports and investment analysis based on your portfolio data
- Provide customer support and respond to your inquiries about our reporting services
- Send important updates about your account, security notices, and service announcements
- Improve our platform functionality and develop new features based on user behavior patterns
- Ensure platform security by monitoring for unauthorized access and suspicious activities
- Comply with Australian financial regulations and legal obligations
- Process payments for premium reporting services and maintain billing records
Data Sharing and Third Parties
We don't sell your personal information to third parties. However, we may share limited data with trusted service providers who help us operate our platform, including cloud storage providers, payment processors, and email service providers. All third-party partners are required to maintain the same level of data protection we provide.
In certain circumstances, we may disclose information if required by Australian law, court orders, or to protect the rights and safety of our users and platform.
Your Privacy Rights
Access Your Data
Request a copy of all personal information we hold about you, including how it's being used.
Correct Information
Update or correct any inaccurate personal information in your account at any time.
Delete Account
Request deletion of your account and associated personal data, subject to legal retention requirements.
Data Portability
Export your data in a structured format to transfer to another service provider.
To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days as required under Australian privacy law.
Data Security and Protection
We implement industry-standard security measures to protect your information. This includes encryption of data in transit and at rest, regular security audits, and restricted access to personal information on a need-to-know basis.
Our servers are located in secure facilities within Australia, and we use multi-factor authentication for all administrative access. While we take extensive precautions, no internet transmission is completely secure, and we cannot guarantee absolute security.
- SSL encryption for all data transmitted between your browser and our servers
- Regular backups stored in secure, geographically distributed locations
- Automated monitoring systems to detect and respond to security threats
- Staff training on data protection practices and privacy obligations
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for the duration of your active account plus seven years after closure, as required by Australian financial record-keeping regulations.
Usage data and technical logs are generally retained for two years to help improve our services and maintain security. You can request earlier deletion of certain information types, though some data may need to be retained for regulatory compliance.
Cookies and Tracking
Our platform uses cookies and similar technologies to enhance your experience and analyze usage patterns. Essential cookies are necessary for platform functionality, while optional cookies help us understand user preferences and improve our services.
You can control cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality. We don't use cookies for advertising purposes or share cookie data with third-party advertisers.
International Data Transfers
Your data is primarily stored and processed within Australia. In limited cases where we use international service providers, we ensure adequate protection through standard contractual clauses and verification that the recipient country provides adequate data protection standards.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email and prominently displayed on our platform for at least 30 days before taking effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy changes indicates acceptance of the updated terms.